For the Mainz-based DURAN Group, the film production company Sidenstein Medien has produced an image film of a special kind: In a short story with a feature film plot, the customer orientation and extremely short reaction time of the globally active glass manufacturer is told. An unconventional and therefore also courageous image film was created. In an entertaining and exciting story, DURAN Group GmbH is positioned as an internationally active and responsive company. Employees of the company who are also in daily contact with customers were used as actors. This is how the spark jumps over – authentically and sympathetically.